PRIVACY POLICY FOR PULSE LAGREE FITNESS
LAST UPDATED: JULY 2, 2026
At Pulse Lagree Fitness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.
By using our services or visiting our website, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of personal information from you:
1.1 Contact Information: Name, email, phone number, and address when you sign up for classes or create an account.
1.2 Payment Information: Payment card details, billing address, and related information when processing transactions.
1.3 Health & Fitness Data: When you create an account, complete an intake form, or sign a liability waiver through Walla, we collect health-related information you choose to provide, including fitness goals, injury history, medical conditions, and physical limitations. We also collect class attendance and workout performance data (e.g., classes booked, formats attended) to track your progress.
1.4 Communications: Records of your correspondence with us by email, text, or phone.
1.5 Usage Information: Website and app interactions, IP address, device, and browser type.
2. HOW WE USE YOUR INFORMATION
2.1 Providing Services: To deliver our classes, training sessions, and booking services.
2.2 Communication: To send service updates, scheduling, promotions, and respond to inquiries.
2.3 Payment Processing: To process membership or session payments.
2.4 Fitness Personalization: To provide tailored recommendations and track progress.
2.5 Marketing: To send promotional offers. Message and data rates may apply. Reply STOP to opt-out, HELP for support. Message frequency may vary.
3. DATA SECURITY
We implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
4. DATA SHARING
We do not sell or rent your information. Data may only be shared in these limited situations:
4.1 Service Providers: With trusted partners assisting in payment processing, booking, or communication.
4.2 Text Messaging Compliance: No mobile information will be shared with third parties or affiliates for marketing purposes. Text messaging opt-in data will not be sold or shared.
4.3 Legal Compliance: If required by law or regulation.
5. DATA RETENTION
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy:
Account & Contact Information: Retained for as long as your account is active, and for up to 3 years after cancellation for business and legal record-keeping purposes.
Payment Information: Retained as required by our payment processor and applicable financial regulations, typically up to 7 years for tax and accounting compliance.
Health & Fitness Data: Retained for as long as your account is active, plus up to 3 years afterward for liability and safety documentation, unless you request earlier deletion.
Communications: Retained for up to 2 years to maintain service quality and resolve any disputes.
You may request earlier deletion of your data at any time by contacting us using the information in Section 7, and we will honor that request except where retention is required by law (e.g., tax records, liability waivers tied to an incident).
6. HOW WE HANDLE YOUR HEALTH DATA
We take health information seriously and limit how it is collected, used, and shared:
What we collect: Information you voluntarily provide on our intake forms and waivers (injuries, medical conditions, physical limitations) and your class/workout history within Walla.
Why we collect it: To keep you safe during class (so instructors can modify moves for injuries or conditions), to personalize your training experience, and to comply with our liability waiver requirements.
Who can see it: Only Pulse Lagree Fitness owners, trainers, and front desk staff directly involved in your training and safety. We do not sell, rent, or share your health data with third parties for advertising or marketing purposes.
How long we keep it: See Section 5, Data Retention, above.
Your control: You may request access to, correction of, or deletion of your health data at any time by contacting us at the information in Section 7. Deletion requests will be honored except where we are legally required to retain records (e.g., liability documentation).
Consent: By providing health information through our intake process, you consent to its collection and use as described here. You are not required to disclose medical information you're uncomfortable sharing, though doing so may limit our ability to safely modify exercises for you.
7. YOUR RIGHTS
You may:
Request access, correction, or deletion of your data.
Object to marketing communications.
Request transfer of your data to another service.
8. CONTACT US
Pulse Lagree Fitness
7293 Buckley Road, North Syracuse, NY 13212
315-530-7770
9. CHANGES TO THIS PRIVACY POLICY
We may update this policy as needed. Significant changes will be communicated via website or email.
TERMS & CONDITIONS
Pulse Lagree Fitness – Terms & Conditions
By signing up for services, memberships, or SMS communications with Pulse Lagree Fitness, you agree to the following terms:
1. GENERAL PARTICIPATION TERMS
Eligibility: Must be 18 or older (or have parental consent). Memberships are non-transferable.
Payments & Fees: Memberships are billed monthly unless otherwise noted. Late payments may incur fees.
Cancellations: Written notice required at least 14 days before your next billing date.
Studio Etiquette: Respectful behavior, cleanliness, and proper equipment use required. Misconduct may result in termination of membership.
2. SMS COMMUNICATION PROGRAM
By opting in, you agree to receive text messages from Pulse Lagree Fitness.
Program Name: Pulse Lagree Fitness SMS Campaign
Message Frequency: Typically 4–6 per week, including:
Class updates & reminders
Event notifications
Exclusive promotions
Studio closures/updates
Opt-Out: Reply “STOP” to unsubscribe at any time.
Help: Reply “HELP” or contact us at 315-530-7770.
Message/Data Rates: Standard carrier fees may apply.
3. LIABILITY WAIVER
By participating in classes or events, you acknowledge that physical activity involves risks. Pulse Lagree Fitness is not liable for injury or health issues arising from participation. Please consult a physician before beginning any fitness program.
4. CHANGES TO TERMS
Pulse Lagree Fitness may update these Terms at any time. Updates will be posted on our website or communicated via SMS/email.
Contact
Pulse Lagree Fitness
7293 Buckley Road, North Syracuse, NY 13212
315-530-7770